Angkringan138 Privacy Policy – Protecting the Personal Data of Our Malaysian Members

Angkringan138 collects various types of information from users for the purposes outlined in this policy. Data is collected directly when you interact with our platform, and automatically through standard web technologies. The following are the main categories of data we collect:

Angkringan138 only collects data necessary for clearly stated purposes. We do not collect sensitive information such as medical data, political views or religious beliefs unless required by law. All data collection is carried out on the basis of your consent, or as required by a contractual necessity or applicable legal obligation.

Angkringan138 uses collected personal data solely for legitimate, clearly stated purposes. We do not use your data for any purpose other than those listed below, except with your explicit consent or as required under Malaysian law.

• Account Management: Creating and maintaining your angkringan138 account, verifying your identity and enabling access to the platform.
• Transaction Processing: Processing deposits and withdrawals in MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, and other supported methods — securely and quickly.
• Service Provision: Enables you to access all platform features, including football, badminton, cricket, e-sports betting, slots and Live Casino.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse through our automated monitoring systems.
• Legal Compliance: To fulfil Malaysian legal obligations, including KYC requirements, AML transaction reporting and lawful requests from authorities.
• Customer Support: Enables our support team to resolve your enquiries, disputes and complaints effectively in Bahasa Melayu.
• Platform Enhancements: Analysing aggregated usage patterns to improve platform performance, the user interface, and the overall member experience.
• Marketing Communications: Sending promotions, bonus offers, and news about relevant badminton or football tournaments — only to members who have given their consent.
• Responsible Gaming: Monitoring usage patterns to identify signs of problem gambling and providing appropriate support to members who need it.

We conduct regular data necessity assessments to ensure we do not retain or process data beyond what is required for the purposes outlined above. This data minimisation principle is central to angkringan138's approach to privacy protection.

Angkringan138 understands that your trust depends on how we handle your data. We do not sell member personal data to anyone. We only share data in the following limited circumstances:

• Third-Party Service Providers: We share necessary data with service providers that support our platform operations, including payment processors (Touch 'n Go, GrabPay, DuitNow, FPX), casino game software providers and IT infrastructure providers. All such providers are bound by strict data protection agreements and may only use data for purposes specified by angkringan138.
• Legal Requirements: We may be required to disclose data to Malaysian authorities such as the Inland Revenue Board (LHDN), the police, or courts when compelled by a court order, warrant, or other legal obligation. Angkringan138 will notify you in advance of any such disclosure unless prohibited from doing so by law.
• Fraud Prevention & AML: In cases involving serious fraud investigations or money laundering activity, angkringan138 may cooperate with authorities or other platforms to share information necessary for the purposes of that investigation.
• Business Transfer: In the event of a merger, acquisition, or asset transfer involving angkringan138, member data may be transferred to the receiving entity. We will notify members of any such changes and ensure the recipient upholds a privacy policy of equivalent or higher standard.

Angkringan138 continuously invests in robust data security infrastructure to ensure our members' personal information is always protected to the highest standard. Our security measures span technical, administrative and physical layers.

Technical Security: All communications between the angkringan138 platform and your device are protected with 256-bit SSL/TLS encryption. Data stored in our databases is encrypted using the latest industry standards. Layered firewalls, automated intrusion detection, and 24-hour activity monitoring provide additional lines of defence against unauthorised access.

Access Controls: Access to member personal data within angkringan138's internal systems is strictly controlled using the "least privilege" principle — meaning each staff member can only access the data needed to perform their specific role. All access to sensitive data is automatically logged and monitored.

Data Retention Period: angkringan138 retains your personal data for as long as your account remains active. Following account closure, we retain necessary data for the minimum period required under Malaysian law (typically between 5 and 7 years for financial records). Once the retention period expires, data is securely disposed of using methods that ensure it cannot be recovered.

Incident Management: While we take all reasonable steps to protect your data, no security system is completely infallible. In the event of a data security breach involving member personal information, angkringan138 has a clear incident response procedure in place and is committed to notifying affected members and the relevant authorities within the timeframe stipulated by the PDPA.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject hold several important rights regarding the personal data we hold about you. Angkringan138 fully respects these rights and makes it straightforward for you to exercise them.

To exercise any of the rights above, please contact the angkringan138 privacy team by email at support@angkringan138.net stating the right you wish to exercise along with sufficient identifying information for us to verify your identity. We will respond within 21 business days from the date we receive your complete request.

Please note that certain exceptions apply to these rights. For instance, we may be unable to delete financial transaction records that Malaysian law requires us to retain for a specified period. In such cases, we will clearly explain the reason for the refusal.

Angkringan138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and deliver a smoother, more personalised experience.

Types of Cookies We Use:

• Essential Cookies: These cookies are required for core platform functions such as login authentication, session security, and platform stability. They cannot be disabled, as they are essential to the operation of angkringan138.
• Preference Cookies: These cookies store your preferences such as interface language, favourite sports to display and other display settings. They allow us to deliver an experience tailored to your preferences.
• Analytics Cookies: We use analytics cookies to understand, on an aggregate basis, how users interact with the angkringan138 platform. This information helps us identify technical issues, improve interface design and refine navigation flow.
• Security Cookies: These cookies are used by our fraud detection system to identify suspicious access patterns and protect your account from unauthorised access.

How to Control Cookies: Most web browsers allow you to manage cookies through your browser settings. You can choose to block all cookies, accept all cookies, or accept cookies from specific websites only. Please note that disabling certain cookies may affect the functionality of the angkringan138 platform and your overall user experience.

In addition to cookies, angkringan138 also uses other standard technologies such as web beacons in marketing emails to understand open rates and engagement. If you prefer that we do not use web beacons, you can disable automatic image loading in your email client or unsubscribe from our marketing communications.

Angkringan138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, updates to Malaysian law, or other operational reasons. The latest version will always be published on this page with a revised "Updated" date.

For material amendments that significantly affect your rights, angkringan138 will endeavour to notify registered members via email or an in-platform notification before the changes take effect. Your continued use of the angkringan138 platform after such notice is given will be considered acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically, particularly before providing us with any new personal information or making decisions based on how we handle your data.

Privacy-Related Complaints: If you believe angkringan138 has failed to meet our privacy obligations or has breached any provision of the PDPA 2010, you have the right to raise a complaint with us first through our support channels. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commissioner of Malaysia appointed under the PDPA 2010.